A requirement of membership in the NATD is compliance with the Code of Ethics. It is what sets NATD members apart from others vendors in the secondary telecom market. It represents a pledge to maintain the highest level of ethics and responsibility in their relationships with the public, other dealers and clients. For more information, feel free to download a copy of our Ethics Code and Procedure for Filing and Processing Complaints in MS Word for Windows format.

Members of the NATD may access a list of companies who have not agreed to abide by our Code of Ethics, Companies who have been found in violation of the Code, and Fraud Alerts.

In order to do this, make sure you sign in with your ID and Password (by clicking on NATD and Trading Network Login above) and then click on MEMBER and LEGAL DATABASE in the left column.

Telecom Specific Industry Standards and Definitions (such as Cutover)       

Technology Industry Terms and Definitions (Such as Gray Market)

Software Theft Policy (Misuse of Software Unlock Codes)

Intellectual Property Rights Policy

CODE OF PROFESSIONAL CONDUCT AND PRACTICES

Members of the North-American Association of Telecommunications Dealers (the "NATD") and Subscribers to the North-American Association of Telecommunications Dealers Network ("NTTN") have pledged to honor and abide by the Code of Ethics (the "Code") to ensure the public of high standards in all dealings with NATD Members and NTTN Subscribers. The NATD seeks to enforce the Code through an Ethics Committee consisting of members of the NATD which considers alleged violations and renders Sanctions, including expulsion from the NATD and suspension from the NTTN. The Code reflects the dedication of the Members of the NATD and Subscribers to the NTTN to maintain the highest level of ethics and responsibility in their relationship with the public, other dealers and customers.

The Code

Members of the NATD and Subscribers to the NTTN agree to the following:

Article I

To maintain and enforce high standards of ethical professional conduct making Membership in the NATD a recognized mark of experience, integrity and competence.

Article II

To regard as confidential all information concerning the business and affairs of the customer.

Article III

To conduct business in a manner which brings credit to and enhances the reputation of the telecommunications industry.

Article IV

To publicize products and services in a professional manner, avoiding all conduct, practices and promotions likely to discredit the industry.

Article V

To broaden public understanding and enhance confidence in the telecommunications industry so that users will be encouraged to use Member products and services as their primary resource.

Article VI

In keeping with these principles, Members of the NATD and Subscribers to the NTTN make the following pledge:

• To follow through and complete any agreement made verbally or otherwise to any NATD Member or non-member, prospect or customer.
• To conclude a transaction in a competent and professional manner once the parties have agreed to complete a specific transaction.
• To honor an offer that has been accepted as expeditiously as possible.
• To fully disclose all limitations on the authority of an employee or agent representing a Member or Subscriber to a transaction.
• To use only one name, identity or affiliation in all negotiations or in a competitive bidding environment.
• To refrain from disparaging others by statement or innuendo.
• To respond to any complaint alleging violation of the Code and participate in all proceedings prescribed by the NATD Board of Directors.

Conclusion

The Ethics Committee reviews infractions of the Code with regard to ethical behavior and the integrity of its Members and NTTN Subscribers. Members found in violation of the Code will be subject to disciplinary action, including expulsion from the NATD.